Instructions on how to perform an appeal in-game:
- The first step would be to type /appeal "with the problem you are currently having"
- Next, a menu will appear with a series of options for you to choose from. Those options being ADVICE, BUG REPORT, VIOLATION REPORT and APPEAL.
- Below are what each topic and it's subcategory topics represent:
ADVICE: Click here to get help from an In-Game advisor. Use this for all Gameplay and "How do I" questions.
BUG REPORT: Click here to report a bug with your character, quests, etc.
VIOLATION REPORT: Click here to report another player for violations of the Code of Conduct. This includes harassment, naming etc.
APPEAL: Click here to report emergency situations that require the assistance of a CSR (game stoppage or stuck issues).
By clicking on each topic opens up a sub category with more options for you to choose from. This is explained below:
ADVICE - By clicking on the advice topic an advisor list will pop up on the main view screen. To ask for advice, use "/advice (name) message" This is just like using the /send command.
BUG REPORT- By clicking on the bug report topic, a brand new set of topics are brought to you. The topics include QUEST BUG, CHARACTER BUG and OTHER BUG.
QUEST BUG: Click here to report a quest bug. Please include detailed information.
CHARACTER BUG: Click here to report a bug with your character. This includes skills, items and inventory. Please include detailed information.
OTHER BUG: Click here to report a bug with the world and other issues. This includes graphical and model issues. Please include detailed information. Please note, you will only be contacted by a CSR for quest bug.
VIOLATION REPORT - By clicking on the violation report topic, a brand new set of topics are brought to you. The topics include HARASSMENT REPORT, NAMING REPORT and CONDUCT REPORT.
HARASSMENT REPORT: Click here to report another player for harassment or violations of the harassment policy. Consider using the /ignore command to ignore the harassing players.
NAMING REPORT: Click here to report another player for violations of the naming policy.
CONDUCT REPORT: - Click here to report another player for violations of the Rules of Conduct.
APPEAL - By clicking on the appeal topic, a brand new set of topics are brought to you. The topics include ADVICE, STUCK and EMERGENCY APPEAL.
ADVICE: By clicking on the advice topic an advisor list will pop up on the main view screen. To ask for advice, use "/advice (name) message" This is just like using the /send command
STUCK: If you are stuck and cannot move, first try the /STUCK command to automatically unstick yourself. If that does not work, click here to receive help.
EMERGENCY APPEAL: Click here for emergencies that require the help of a CSR (game stoppage issues).
If you wish to check the status of a current appeal, type /appeal with no text. If you should need technical support and your issue does not pertain to the above, please email support.daoc.net for further assistance.