Talk:Account Renewal/@comment-5724217-20121110033238

I've been trying for 2 weeks to get my old account resubscribed. I have been on the phone with EA twice and had an obnoxious run around with email support. They seem to have no clue how to reactivate my old account. On the phone I simply said, what can we do to give you my credit card number and activate this account. He put me on hold where i waited for at least 10 minutes and then got hugn up on. It would seem there is not a way to activate my old account.

It's completely absurd to thing that a gaming company can't figure this out. It is sheer incompetence that this company can't figure out how to subscribe someone. I have given up on it since I really don't feel like making a new account. Not to mention that I have zero trust that the account will be saved if I don't pay a recurring subscription when I'm not playing it.

It is horrible customer service and horrible business practices to leave your customers twisting and without their account when they are on the phone with you credit card in hand. How are you people staying in business?