Talk:Login to Account Management/@comment-4997394-20120407192636

I don't want to come across as a fanboy here but I have been pleased with the service I'm getting from EA. I recently decided to reactivate a couple of DAoC accounts I hadn't used in 7 or 8 years. I had very little of what I needed to know, wasn't sure of the email address I had used, wasn't sure of my usernames, didn't have a clue what my passwords were, etc. I did know my character names and what server I'd been on.

I set up an EA account, went to https://help.ea.com/ and used the link 'talk to a game advisor'. I got a call back pretty quickly and the tech on the line was outstanding. It wasn't simple but he worked with me and by using what I could remember we were able to find enough of the needed info to get the accounts back up and active.

Maybe I was lucky in that I was able to guess correctly on usernames by mentioning several I might have used and the tech stayed with me while we checked until we found the right one and that I still had access to the old email account I'd used. It's my opinion that if you're patiant and work with the guys at EA it is possible to get old accounts working again.